Hmm, that wasn’t really my point. I was addressing the false narrative about #FullMonzo meaning we want people to exclusively use us and nothing else, which isn’t the case. It’s not possible for us to be competitive with every single company on every single feature, and neither is that our aim.
Lots of people, for example, are saving with the Marcus Goldman Sachs account which has a higher interest rate than our Interest Pots. However, we’re also seeing a high usage of the Interest Pots too, which means people value the convenience and UX, to the point where they’d forego a higher interest rate. Which, depending on how much you’re saving, could be substantially more money you’re not earning, compared to the cost of cash deposits.
So it’s not really about “like it or lump it” - more that if you feel passionately about this enough to forego the convenience, then there are alternatives for now. In the meantime, we’ll consider our options based on the data, feedback and usage over time, and it’s very possible we’ll revisit once we have some tangible stats to inform us.