I did get through it - but only by choosing “no”, so I was only able to give 2 companies when I think there’s at least 5! I now can’t seem to add any more, as a search has just gone out for the original 2.
Some initial feedback - I know my NI number from memory but potential users of Penny may not… Some info on where to find it (payslips etc.) could be useful. I also thought I’d get results within 60 seconds, but I can understand that it’s out of your hands how long they take to respond!
Nice idea, would be better as a webapp rather than a Messenger bot though. I know Facebook already knows everything about me already but may as well not make it easier for them
I concur. I try to avoid Facebook as far as is reasonably practical, certainly don’t like the concept of my financial stuff inherently linked to their servers.
(Wether or not data is encrypted, still don’t want to interface with them).
Almost irrelevant for me anyway, as I know where my one other pension is. But yeah.
Thanks @londonriderPenny works by automatically contacting pension schemes to ask if you have a pension with them (based on your name, DOB and NI number), and then if you do (yay!), then we automatically reply to you in the chatbot saying how much is in that specific pension.
Overall, our goal is to find people’s lost pensions and give that money back to them.
There’s £20bn in lost pensions (£700 per UK adult )
I’m interested in this but don’t have a Facebook account or want to make one, for various privacy related reasons. Will this service be offered independently of Facebook?
@Smsm1 and @TonyHoyle - that’s a good point. The 60 seconds was just the inputting on info.
The 3-5 days is because pension co’s are (as you might imagine…) quite slow at customer service. But yep, we’ll be more transparent in our chatbot that it takes a bit of time to find your pensions.
Thanks for giving it a whirl and really appreciate the feedback
@TonyHoyle also thanks for spotting that double name thing!
Tbh we get that FB isn’t perfect. But we think that millennials wouldn’t download an app (which is quite a hefty decision) to find their pensions. So a chatbot (v quick onboarding) is better.
Feel free to yell at me you disagree And thanks for the feedback guys.
So do you send emails off to the various companies to try and find the pensions or is there some API that you can hook into. Are you basically spamming a load of pension companies to see if they have a pension for me?