I didn’t get an email (which reading here is because I have marketing emails switched off), but it shows in the app so I’ve activated it. Now planning our next big order from Pets At Home
The UI looks great, and it was very easy to activate offers etc.
Some suggestions would be to maybe have a consent in the sign-up form for an email to give specific consent for this one email and app notiifcation (as I didn’t get one of those either), and perhaps to reconsider placement in the app as I have to scroll waaaaay down to see it (I have my pots shown as a list and quite a few connected accounts).
One question I have - all the offers say “4 weeks left, expires July 12th”, with July 12th being the date you’ve said you aim to launch more widely.
What’s the plan from the team regarding this? Will you be trying to add new offers over this next 4 week period and going forward, such that there’s always a cycling of different businesses with cashback available? Will some of them simply renew on July 12th? Are some offers planned to be indefinite? Will there perhaps be times where there aren’t many offers and other times where there are lots, or are you aiming to always have a certain number available?
As they are the dominent players, would they bother giving such a large chunk of money back to you? Do they need to? Do they have deals with other banks?
Alarms are no good. If, like me, you check in early in the morning and not again till later in the day, you could still miss out if it’s a limited, wider launch.
Just used it for the first time. Might be worth having a notification to say congratulate the user on using it for the first time and direct them back to the cashback section. I wasn’t sure if it had worked or not as there was no mention in the transaction itself or on the main feed. Even a little icon or something to indicate that cashback has been earned on that transaction might be a nice visual reference.
