Barclays Chat

It’s faster than the Chase app. At least the balance is accurate when you login and you don’t have to wait a few seconds for it to update.

I have to disagree on a personal experience. Barclays literally has a scrolling wheel when I click on anything, load anything new up, scroll too fast on the main screens.

Chase I have zero issues with, even if the balance doesn’t update instantly (which I’ve not found personally), there aren’t constant loading scrolls everywhere.

Barclays feels like webpages just in an app.

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Chase is pretty quick on iPhone, was always slow and clunky on android.

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For the small time I was with Barclays I completely agree. The app was at best clunky, at worst fundamentally broken.

I’ve never known so many error codes and faults, only Lloyds can complete with that.

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I had a few problems with the Barclays app when I first opened my account, five years ago, but I haven’t any for the last few years, and I’ve never had any problems with Lloyds.

Never had an issue with Lloyds :sweat_smile:

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Virgin Money is the worst for this.

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I must’ve been unlucky. Nearly every time I opened the app to do things I got one error code or another. Same with Lloyds.

HSBC, never once except for the plan tab which consistently didn’t work for a few months for balance (but has since been fine)

It does feel like Barclays has changed it’s approach. I used to bank with them, and did so for years.
I tried to open up an account via the app and was told I needed to take ID to my local branch. Upon doing that I was told I needed to book an appointment to open an account, the earliest appointment was 1 months time.

They weren’t busy but won’t see if you don’t have an appointment. It’s not helpful at all.

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Anyone here signed up to Barclays Avios Rewards? Seems like a good deal £12/m for 1,500 Avios points. Then every year you get either 7k Avios points bonus or a BA cabin upgrade voucher.

I have it literally for the Avios and the joining bonus, don’t use the account at all.

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Sadly not eligible for the new customer bonus as I have had a Barclays account for a while.

Ah then I it’s debatable if it’s worth it for you; £144 for 18,000 Avios (plus the voucher). 80p per Avios is still fairly decent.

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Don’t you need to be a Premier customer, too? i.e. have an income of at least £75,000 p.a. or £100,000 in savings/investments?

That’s correct.

The free annual upgrade voucher has convinced me, I’m in.

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Technically yes. However if you already have a Barclays account and upgrade they don’t check income for the first year, and then charge £20 a month for the account.

I don’t use it at all. I’m using it for one year before I close it.

In that time I’ll have spent £144 on 44,500 Avios and an upgrade voucher (32p per Avios) which is very good value.

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I recall receiving communication from them deciding not to introduce the £20 fee for the time being. I imagine they’ll just downgrade your account if you don’t meet the income or savings/investments criteria after a year.

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I have a question about Barclaycard. I know you can change the type of card, if you were to move from a rewards card e.g. Avios to Platinum. Would you be eligible for the 0% interest free period?

Pretty sure that’s only an introductory offer when you take the card out as a new application.

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Thanks both, I thought as much.