Hey Colin, most definitely. We have a duty to educate users and promote financial inclusion in everything we do. Everyone needs some form of financial intermediation in order to function as part of a modern society and I hope we can be the bank to provide this for groups of individuals who would otherwise find this difficult.
We’ll be setting out a clearer manifesto on how we plan reach excluded individuals and groups at some point and how this aligns with our ethics as a bank more generally. It’s a big task and we want to make sure we do it right. It’s important to us all here at Monzo and plays a big role in shaping our goals for the future.