AML/KYC reason to shutdown user complaints on this community

[nanos]

For reference: I shared this concern too, especially re the deletion of threads. I cannot see any other reason to delete threads than to protect reputation.

Transparency decline? (Posts regarding frozen accounts removed)

Over the last 24 hours I noticed that two threads where people discussed that (a) their account was locked, and (b) support was ignoring them, got locked and deleted really quickly. Over the previous weeks I also noticed a few similar posts, that I am now not able to find again, but these two are the only ones that I can definitely prove were “de-listed”. I understand that in some cases Monzo cannot discuss things in public for legal reasons, and that such threads must therefore be locked. But …