As the title suggests, the ability to turn off contactless on your cards.
I personally never use contactless on my card, I always use Apple Pay and I always have my phone on me. The reason I suggest this is because I see contactless as a potential security issue. If someone stole my card they can take up to £100 through contactless and then they will have to enter a pin, I hope I would notice these transactions and freeze the card before they can spend more than £30 but I feel in a real scenario maybe I wouldn’t notice right away.
Furthermore, there is always the risk of being mugged, where you would loose your card and phone at the same time, then you wouldn’t even be able to freeze your card until you got home (but how would you even get home without any money) Also transaction(s) have already taken place that will need to be disputed and it’s a potential waste of time for all parties. If I really needed to use my physical card to make a payment, there is nothing wrong in using chip and pin, it’s a bit slower but I’d rather take that sacrifice in the rare scenario I do need to use my physical card.
I understand that this probably wouldn’t be used by a lot of people, but just as an extra security step, I don’t see any harm in adding this feature.
(Press ‘Help’ search ‘Contact us’ or email firstname.lastname@example.org or call 0800 802 1281)
I think this has been requested many times. Other banks offer it.
But, to be fair, anyone who steals your card and uses it contactless is spending Monzo’s money, not yours.
I did have a look through the feedback & ideas to see if it had been suggested before but nothing jumped out at me. Happy to merge this with that thread if there is one kicking around.
I understand getting the money back is not difficult, but just thought if it was added it would save time for everyone involved, when they don’t use contactless at all. Also I feel more and more people are going to start using Apple Pay and Google Pay like in my scenario.