Another important factor is making sure that the notification can’t be removed for a period of time, such as 1 or 2 weeks.
If I remember right setting up forwarding in Google Mail means that there is a notification in you Google Account for a couple of weeks, and you can’t dismiss it. This is due to it being a common method for attackers taking control of people’s accounts (including a friend of mine some years ago before this was introduced, who I luckily spotted the forwarding of all mail).
This. A million times.
To a large extent I agree - but that’s because everyone else is so poor.
This has surprised me too, even the premier team are pants compared to FD.
You have a local branch???
I do, just about. So living in mid wales, HSBC have completely decimated their branch network, particularly in the small welsh towns and villages. It’s very well them saying “oh but you can use a post office” but that doesn’t really help those who need something tricker than withdrawing or depositing a relatively small amount of money, let alone business customers.
Voice ID (aka voice authentication) - at least the technology first direct is using checks for patterns in your voice (voice biometrics - relies on the fact that vocal characteristics, like fingerprints and the patterns of people’s irises, are unique for each individual) to verify it is you who’s calling.
Although the standard questions are your name and post code, it’s usually just used as a secondary means of checking it’s the right account they’re accessing.
http://www1.firstdirect.com/1/2/banking/ways-to-bank/telephone-banking#voice-id-security
Also, Atom Bank uses some form of it. When you create an account via the app (only savings account for now) you record a sentence something like, ‘my voice is my ID…’
They totally missed an opportunity to make it ‘My voice is my passport’ 
Voice ID is just a gimmick - (in)security-wise it’s extremely easy to break.
This is a great idea. +1 from me for this.
It is not extremely easy to break. To say it is possible to break is more accurate. If you watch the full item on BBC Click, you’ll see.
It’s still way too easy for what’s supposed to be protecting your money.
Yeah, I agree. Biometric is great…but not when it is subject to what is essentially a replay attack.
…if you have a twin that recieved coaching from a professional voice coach, then yes, it’s way too easy. 
In the meantime no matter how many twins and what kind of coaching they have they won’t be able to break into my Monzo account. I’d expect the same from other banks. Simple, boring, rock-solid security. No gimmicky bullshit.
I’d love to know how you managed to secure your Monzo account that securely? Do you mean, that since it has no password you can’t break in? That’s sort of akin to saying “I leave my front door unlocked, because my porch door is locked. But at least you can’t break into my front door since it’s always open.” Technically that’s correct, of course, but practically not helpful.
Also, there is no such thing as absolute security! The moment the provider and/or the user become complacent it’s “when” not “if” you will be breached.
Well you can’t break into my email by saying “my voice is my password” to start off with, nor by entering a 6-digit “passnumber” like Nationwide uses for their login. I’m not saying it’s bulletproof but it’s already miles ahead.
I wonder if we can split this thread into two, one to discuss the topic this thread started on, and one for the other 90% of messages discussing the pros and cons of voice recognition… 