Fixed term and notice accounts are different, and both fairly established.
Fixed term - The rate and duration both fixed from the outset. Notice - Variable rate accounts with no fixed duration, but you have to give a certain notice period (which varies from account to account) when you want to withdraw any money. In the case of the account mentioned above you would have to wait 95 days before you can access your money once you give notice.
I don’t keep a huge amount of money in easy access cash savings. Just a few thousand as an emergency fund. With this amount of money the difference in earned interest between the accounts available in Monzo (~ 1.15%) and the market leaders (~ 1.45%) only amount to £10-£20/year. For that minimal gain I can’t be bothered to open an account with a different bank at which I don’t already have an account.
Also, I like having all my bank accounts visible in an account aggregator. Most (perhaps all) banks near the top of the savings account tables are generally not available in account aggregators, at least not in the one I use. Wanting my account to be visible in account aggregators means the Monzo savings accounts are one of the best options.
If I was savings tens of thousands in cash I’d go direct to one of the market leaders.
Our ISAs are definitely flexible, it’s mentioned in our ‘What’s an ISA’ screen (shown next to the list of ISAs). I believe it’s also mentioned in the terms too. However I agree we could definitely be clearer with this as it’s a huge benefit. It effectively means you have free movement of that money without losing your ISA allowance for that tax year. Here’s what the ‘What’s an ISA’ screen shows:
I think there needs to be more clarity and exposure than that in part because Monzo has an issue with the term flexible. Perhaps this is now historical but it seems to be you have, at least until recently, been using the term flexible as a synomym for easy access. The result of this is when you use the term flexible in relation to ISAs it can be unclear whether the term is being used as a synonym for easy access or if it is being used in relation to flexible ISA rules.
This applies to the screenshot you have shared. I think on screens like this you need to provide an explainer for “what does flexible mean” to make it clear you are really referring to flexible ISA rules rather than easy access terms. Most banks provide much better clarity than Monzo on this.
[EDIT - Just read a bit further down the screenshot and now realise there is reference to withdrawing and replacing money not affecting the ISA deposit limit. However, I think it would still be useful to start thi sentence with “What does flexible mean?”]
Also, when I am in the app, I don’t see a ‘What’s an ISA’ link next to the list of ISAs. As such I don’t seem able to access that screen.
Is it possible to make terms and conditions for the ISA accounts accessible via the community for the time being, at least until improvements are made which makes them accessible in-app in advance of account opening?
Hey Emma, this is part of the reason it took us longer than we liked to reduce the minimum deposit. We ran a bunch of tests reducing the minimum deposit for some users to see how the behaved with Monzo and our Savings Pots over the long term. We’re happy to go live as we’re confident we can balance the ratio with the increased amount put in Savings due to this and other changes.
I’ll ask the data scientist who worked on this if she’d be happy to do a write up at some point in the future if people are interested.
Amazing news! Now I can have all my savings pots with interest. One issue for me resolved, because for some it’s not that easy to start saving with £500 right away. This will help to get there. Thanks!