One of the first things I did when I was trying to see what’s hidden behind the feed was tap the card. It didn’t do anything, figured out that I had to pull down the feed but that wasn’t my first instinct.
I think it would be good to have the feed move down to reveal the card options when tapping the card.
I also think the new interface may need or might benefit from a first use introduction. A lot of things have moved around and it’s not immediately obvious what’s what with some of the new peices.
This pot update delay is really starting to annoy me, Monzo knew it was there before this new look update so should have fixed it but no instead they still let it appear in the new look.
Sooner the pot(s) issue gets sorted the better not having the balance update is really annoying/frustrating and should be solved as they are pretty useless at the moment.
Hi Bruno, please can you fix the pots bug in which the Investec details have completely disappeared. My investec pot is showing as a regular pot and the investec logo has vanished as too has the interest awarded. Also in the joint account the option to open a savings pot has disappeared. Thank you.
I also had this issue - was expecting the joint account to appear in the “View All” section. Had to come on here to figure out I needed to long press (which is really not intuitive!)
It does say view all and have an icon of a card stack, so I think it’s reasonable to expect to see your joint/business accounts there.
Unfortunately this is a sign of a deeper structural problem which isn’t going away. Pots are shown in the ui attached to a current account, not a user and are not quite accounts (though they behave like them mostly, and sometimes do represent external accounts). Maybe one day they’ll be seen as accounts, and all accounts will get the same treatment. At the moment they have this weird trichotomy between accounts, internal pots, external pots, with inconsistent treatment of all.
I’m not even sure what view all means in this context, what do you see if you hit view all? This view all I find really confusing in this design, from the stack of cards I assumed view all accounts, but it seems like it is view all pots attached to this account, is that it? So some external accounts, some credit cards, some internal subaccounts.
Since you’re completely revamping the ui monzo why not show all accounts the user has access to here? Then you can name it accounts or ditch the label, everything is in one place, and you could even switch the feed to a feed of transactions for a single account when chosen. I really think at some point everything should just be an account, attached to one or more users.
I would say with all the new accounts being integrated, saving pots etc “my accounts” is actually a vey very key part of the app, it’s where someone will go to see their financial portfolio, what accounts are open, how much in each etc so well worth a navigation tab!
Exactly, in fact I’d go further and put all accounts there or in view all, inc business and joint, external cards, external pots, internal pots. They will all deserve top level status in time.
A hidden global switch for some accounts, and lots of different names/treatments for accounts is a mistake IMO and will stop the app developing into a true financial hub.