I think you may have misunderstood the point of the debate: it’s not about whether monzo will introduce atm fees (as you said, that’d be pointless), it’s about whether it’s appropriate for monzo to ask and expect their customers to adopt their behaviour to fit their business model, or adopt their business model to fit their customers’ needs and behaviour.
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I don’t know… Reading this thread… 1 or 2 people are beating their chests a little to heavily about something that has not happened and may not ever happen.
Little point arguing about if’s and maybe’s… life is too short. Worry about it, if and when fees are imposed.
If and when they are imposed if anyone doesn’t like it… plenty of other banks out there they can move too for free.
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Is it bad I put all my cash transaction through Curve so that Monzo doesn’t have to pay these costs? 
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Hello 
We don’t expect you to change your behaviour. If you need cash, you need cash.
The link is more about how it works and a request if you don’t need cash, that would be lovely for us.
But bottom line is, use your account as you would anyway.
Knowledge is power.
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Yep in this case Curve would eat the ATM fee.
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For those that haven’t tried Curve yet.
I am using Curve! All my cards in one and a great way to save and manage money. Sign up with code 5KDHQ and get £5.00 http://bit.ly/2cSm3VB
I don’t get charged fees by my legacy bank… In fact I’ve never had a fee from them…
Appreciate that’s not the same for everyone else, but I would not like to start paying fees to Monzo to use my current account as a customer would normally do so.
I use Monzo because it is a current account, a bank, and if I wish to withdrawal cash, I should be able to without the worry of fees.
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There are still millions of people who withdraw cash from the supermarket ATM outside and then spend the cash in the supermarket. It doesn’t make logical sense (cash is much more expensive to transact with than card if you strip out the false economies of ‘free’ ATMs and ‘free’ business cash deposits, of which the costs are clawed back by banks overcharging elsewhere). It’s force of habit to many people and they don’t care about the difference because the false economies make cash usage seem free.
A gentle, polite reminder like this might reduce this cost from ~£610,000 a year to ~£500,000 a year if it encourages users to think about their spending habits. That difference in costs could pay for 3 or 4 engineers’ salaries.
Instead of feeling persecuted and lumped in with the “abusers” - think of those extra engineers and how much quicker the development could be.
I fully support the nudge, but if a lot of people are offended then maybe Monzo should consider re-wording it to something even more polite.
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Where are you finding engineers that only cost £35k per annum?
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Genuinely confused here: if you don’t hope for a change of behaviour after reading said link, then why provide it? To make us feel pity for monzo and all the cost it has? Really don’t understand that.
Also, how many people withdraw cash, though they don’t need it? And what do they do with it afterwards? I expect a business to have done research before acting, so I imagine you have some thoughts?
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Jesus. £33,000?!
I think it should be more targeted. If you’re constantly doing balance enquiries, or frequently withdrawing cash (thrice a week or more), then a message, maybe. But bulk setting the message to appear on all ATM transactions seems overkill/simplistic. Plus, for plenty of the reasons of why you withdraw cash, there isn’t a workaround despite how much you nudge. E.g. spare change for parking, to have limited funds on a night out, because the retailer has card limitations.
Technically, it’d be lovely if everyone only logged into the app once a month and never generated a statement (less bandwidth, less processing)…
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£14k for a secure delivery driver? A branch already has cash securely held in it.
By the sounds of it someone at Monzo has been reading “Nudge” by Thaler and Sunstein.
If Monzo are going to start pointing out every time I do something that is more expensive to them it’s going to get boring very quickly.
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Or how about the fortune it must cost monzo when their users engage their paid staff engaged in pointless forum discussions? Can we stop that please? It’s too expensive!
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Outside London…
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Haha!
We don’t have a London office, but that’s what our graduates start on. Add overheads and you’re looking at almost twice that as the cost to the company.
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I’m always keeping an eye out for graduate opportunities…
I have passed this onto to be reviewed 
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Good for them 
. I know there are lots of places around the South West paying far less than that though and some places around that do pay that much to grads
So I still think there are £35k engineers, not counting overheads to the company which I hadn’t considered. I’m really interested in why they almost double the engineers cost so I’d be really grateful if you could enlighten me a bit more about them?