The Big Monzo Plus FAQ

Hey everyone :wave:

Apologies for the delay in getting an update over to you, it’s been a busy few weeks at Monzo. We’ve been gearing up to launch something we’ve worked really hard on. I know you’ve found some of the breadcrumbs lying around and we were so excited to announce it to you all in a big way.

Then… well. No prizes for guessing what happened.

We built something that amplified your Monzo experience to give you more of what you love, especially around travel. And with the world going through a really difficult period, and with most of us staying safe inside, we made the tough call to delay the launch of our two new accounts :pensive: It just isn’t the right time and it’s not fair to bundle in some things you can’t use right now.

We’ve turned our attention to things we think can help customers now. So we’re currently re-assessing if, when and what we should launch. Hang tight for an update on this.

We’re super proud of what we’ve built, and we know you’ll love it too when the time is right to launch. Thanks again for your comments and thoughts along the way.

There are more important things in the world at the moment and hope you’re all hanging in there and getting by. We’re all quite isolated at the moment, so it’s a good time for online forums. Thanks again for making this a home for Monzo customers to hang out :heart:

I’ll be hanging around on the forum this afternoon to answer your questions if you have any.

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