Starling Discussion & Feedback


( related to Monzo CEO, Investor in Monzo ) #658

I agree - I want Monzo and Starling C-ops to be the font of all knowledge , unfortunately they sometime have to ask others which doesnt provide an immediate answer - I had a situation about large money transfers into Monzo which the Cop was a bit unsure of the correct answer and took about 20 minutes to find the definitive answer - he got back to me , I was happy with the waiting time - was doing something else while I waited :slight_smile:


(Dave) #659

Again, I agree. As I said, it’s been a week, and they just keep saying they will get an answer as soon as they can. When I asked how long that might be, they couldn’t tell me. I can wait a day, or two days for a well researched definitive answer. Twenty minutes would be amazing :slight_smile:


(Alex Sherwood) split this topic #660

A post was merged into an existing topic: Monzo’s Crowdfunding Rounds


(Alex Sherwood) split this topic #661

A post was merged into an existing topic: Monzo’s Crowdfunding Rounds


(Alex Sherwood) split this topic #662

A post was merged into an existing topic: Monzo’s Crowdfunding Rounds


(Alex Sherwood) split this topic #663

A post was merged into an existing topic: Monzo’s Crowdfunding Rounds


#664

Well just closed my Starling account. Guess we all find a bank / app we prefer. For me Monzo wins out but others will have had a different experience. I’m going to switch soon despite being able to get cash back with another bank where I to switch to them. I’d wish Monzo did a community app as well.


(Alex Sherwood) #665

There is an app for Discourse - the platform that this community’s built on :smiley: it only sends you notifications (& has an embedded browser view), as the site works perfectly on mobile for pretty much everything else. You can download it here -


#666

Honestly, this kind of “app” is shameful and is an insult to actual apps.


(Alex Sherwood) #667

It does the job perfectly for me, it’s all I need :slight_smile:

I think it’s another example of focusing on the important things, rather than trying to solve 100% of use cases :wink:


#668

After talking far too much about banks to friends and family recently, I was asked which one I prefer out of Starling and Monzo.

It was difficult to really pin point my issues with both (and my fondness of them), so I wrote a blog post!

I figured it fit in with this thread, so I thought I’d tag on rather than make a new one.

Hope you enjoy!


#669

I really enjoyed reading your post (not sure if reading a bank review and saying enjoy together is a bit far!) but appreciated your honest opinion on both, and definitely will help a lot of people undecided between both, as from the outside in can look very similar!

Interestingly off the back of this, I’ve spent most of my weekend trying to explain to my Dad why Monzo or Starling are future of banking, and trying to get him to sign up fully to Monzo, he still can’t get his around crowdfunding, and how both banks are inevitably free for all, he’s just struggling to accept how it’s all a good move for him!


(Jack) #670

Great read, A lot of my own experiences match what you’ve wrote.


#671

I had the same conversation with my friend this morning - He enjoyed reading it, I enjoyed writing it… what have we become??

Also ditto on the “getting their head around a bank” thing - Most people just don’t care enough, or realise what they may be missing out on. It’ll slowly come though, especially as the main banks improve their digital offering.

Thanks for reading!


Monzo's Crowdfunding Rounds
(Emma (still not the app)) #672

The dodgy images being the reason customised images isn’t allowed was denied by a member of staff. No actual reason was given but it’s not that


#673

Ahh, was it? I tried to search but couldn’t find any reference for it (and it wasn’t a big part of the blog).

Thanks for clarifying though (I’d still like custom images!).


(Emma (still not the app)) #674

I remember because I suggested it could be the reason and was quickly shot down :zipper_mouth_face: :grin:


(Graham - Mental health professional) #675

Did indeed, Nick - excellent account, very measured whilst saying it like it is. This blog post would be well placed on both forums (if it’s not already).

Well done. You can comfortably take the rest of the day off (though you probably won’t :grinning:).


(Alex Meijer) #676

with both starling and monzo I cannot get my salary get paid into my account (EUR)
I like the “budget” of monzo.

Still looking for another bank (N26 UK maybe?)

Revolut i’m still testing out


#677

TransferWise Borderless account? Quite basic (some might say boring) in comparison to Monzo but reliable and easy to use.