I’m not that keen - phoning is annoying and too much scope for mistakes.
I’d go First Direct, I hear very good things about them. But I don’t like the fact they’re part of HSBC. I like to try and stay with ethical companies.
Been on and off with the Co-op Bank for years - but they’re so far behind with their tech. I got an email about cheque imaging ‘coming soon’ with them. I’d assume that’ll bring a redesign of the app with it. So maybe they’ll do a full overhaul?