So where are Monzo financially at the moment?

Monzo have said they have positive customer unit economics (ie: they make a little bit of money for every customer they get) back in October:

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This image is from the October Open Office.

However:

  • The move to integrated Savings Pots with other providers may have caused the amount of “Deposit Interest” revenue to go down.

  • I suspect the cost of Customer Operations has decreased.

  • I imagine Monzo have additional revenue from increased personal loans.

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