PSR performance report and preventing Authorised Push Payment fraud at Monzo

Interesting - I find this figure from the attached report quite interesing:

A mere 22% reimbursed - and 12th out of 14th.

I remember some time ago, in a topic about APP fraud - I recall quite vividly Monzo never signing up to the APP code - but stating you would “Follow the spirit and intent of the code” when it comes to Consumer refunds etc.

Source: Thread where it was discussed: → here
(There’s a tweet linked that seems to be no longer available - if anyone can get it?)

Does this 22% show thats… Not true?

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