Seconded! Can you imagine working on something, working hard, putting time and effort in and trying to do your best job then… going on a forum and reading some of the comments we’ve seen here? Ugh!
It’s easy to say it all comes from the fact we want Monzo to be successful too but must be massively disheartening at times.
All credit for the updates, the communication and the openness. I hope you figure this all out (whilst being aware that you can’t please all the people all the time).
Thank you for continuing to engage.