Monzo on Watchdog 17/10/2019

[cookywook (Richard Cook)]

Hi all, as you’ve seen we’ve now posted a response to the Watchdog program.

Let’s carry on the discussion in the new thread here:

Our response to the BBC Watchdog report

Last night, BBC Watchdog ran a report on how we block and close accounts. We’d like to share some more details about how we approach this and be as transparent as we can.