The also mentioned companies with one employee, which is a lot of ltds. Same target market as starling.
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And Tide and Coconut etc!
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I should add that Monzo customer services is out of this World. I contacted them, identified the overseas purchases I needed further details on and they sent me a letter the same day.
They said they would continue to do this and discuss the statements with the team. It’s a work around not a solution and it’s a little frustrating but it does work. Fills me with confidence that they’ll sort it and sort it right.
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