Mobile Networks

General Chat
1260

I am a bit lost, my voxi username is not the same as my old voda one.

1261

I always kept same one when porting from voda to Voxi. Using the Vodafone reset route allowed me to access Voxi.

It’s a messed up setup, and Voxi really needs an app!

1263

Easiest way I find to end these sorts of services is to STAC out.

1 Like
1266

No it shouldn’t do anything to your existing service, a STAC just authorises the termination of the old service without moving the number over. I’m not really sure why it exists when a big cancellation button would be an easier process though.

Edit: missed the “how does it work?” bit sorry. You just put the STAC in on the page you use to move a number to a network (there should also be a “keep number or cancel old line” option, but some networks might automatically determine that from the structure of the PAC/STAC because STACs end in letters but PACs begin with them). If you use a STAC, your network will just initiate the cancellation of the old line instead of moving anything over.

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1267

The benefit of a STAC is it terminates it immediately and if out of contract you don’t pay anything from that day. Usually if you phone and give notice, it’s a 30 day notice period and you do pay up to the end of that.

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1268

I had a similar issue - got an eSIM, tried to install it but it just hung and wouldn’t install. Thought I’d delete it and try again, but then the QR code would work as it had already been used. Spoke to CS who escalated it to their back-end team. Didn’t hear anything, so escalated it via a Twitter DM. Eventually, they got back to me and suggested that they cancel the order (which they did, refund processed within a few days), and that I re-order and start the process again (which I didn’t).

1 Like
1270

ah yeah good point!

1273

Have you tried?

1274

Offer currently at 1p mobile ÂŁ10 for 25gb on the EE network, 1p are one of the very few to have full access to EE coverage and they have WiFi and 4G calling.

The only thing missing is esim.

Also uniquely is the ability to add data mid month at normal non extortionate rates as far as I can tell, maybe someone can confirm before my SIM arrives, most providers charge ~£3 per GB over even on PAYG until the next month comes, 1p let’s you add bundles instantly at their normal rates, perfect for emergencies.
E.g. ÂŁ20 for 200gb.

1 Like
1278

I wish more had visual voicemail support as well. I fear the new voicemail stuff in ios17 will need it.

2 Likes
1280

I wish more supported it on Android, I think O2 is the only network that does (Sky, VOXI, and EE don’t, not sure about Three)

2 Likes
1282

If you mean the live transcription, I’ve read that it doesn’t need network support - it might even have been on here that I saw it.

2 Likes
1284

Yeah it’s extremely frustrating. I left Sky for VOXI for one of my numbers because Sky doesn’t support Wi-Fi Calling on my razr and I need it :sob:

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1286

Worst part is it still is if you have a Samsung phone with EE firmware, they block Wi-Fi Calling for other networks for some reason. Unbranded and other networks don’t, but EE still does.

With Sky I think it’s just because they don’t sell any Motorola phones so Moto just doesn’t have the certificates etc needed for it to work, but it was still frustrating. My Sky SIM was £1 a month + used my piggybank when I needed data, now I’m spending £10 :sob:

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1287

I have had live voicemail working on iOS 17 on ee

5 Likes
1290

Ee has visual voicemail though. Anyone on three got it?

1291

Question about 5G towers - does each tower serve all networks, or only a single network?
If the later, how do you find out which network a particular tower serves?

1292

Yes, I thought that was how it worked. It was probably one of your posts that I saw!

1 Like
1293

It depends if it’s a shared tower ie all 4, or sharing agreements (O2 and Vodafone or EE and Three).

If you’re Android, cellmapper app will tell you which mast you’re connected to with 4G. (won’t show 5G though because it’s reliant on 4G at the moment aka non standalone (NSA).

5G can also be shared from another mast you’re actually connected to, gets very complex.

To see who owns what, if you’re nearby you can look at the labels on the base unit.

Some people can tell you just by looking at it which network it belongs to (style and type).

Network coverage maps may also give it away.

1 Like
1294

I can see the tower near me was installed by Three (there’s a label at the base) but don’t know how to tell if its only used by Three or also serving other networks. Are you saying there’s no way to get this information directly, there are only ways to infer (i.e. coverage maps)?