We’re veering back to repeating this thread (security doesn’t feel secure)…
Please point to me, outside of this forum, where Monzo has taught users about ‘security theatre’ or why PINs aren’t required. It’s fine not implementing security where they feel it’s justified, but the reason users question is because they have to trawl through 100s of forum posts. Which we know they won’t.
For all this talk about how phone security is the way to go, I wonder how many people have shared their phone lock code with someone else - friends, husbands/wives etc. thinking that it’s a safer thing to share than a bank PIN.