Their limit is £300 per day. Monzo’s fee-free limit is £200 per month.
1 Like
A detailed reference;
See the ‘Includes’ note in the screenshot
So I withdrew 100 Euros from a Santander ATM in Mataro and incurred a 5 Euro [cough] charge from Santander for doing so - so 105 Euros charged in total.
At the indicated exchange rate of £1 = 1.1 Euros, then this equates to approximately £94.50
£94.50 plus 3% Monzo charge (applied when the free ATM withdrawal amount given by Monzo is exceeded) = £98.50
2 Likes
Ok but that’s the 3% ATM fee that monzo charge
It’s the 5 Euro Santander charge that we want to know is listed. Not included in the money withdrawn but listed separately
3 Likes
So based on that using MasterCard rate for that 26th it should have cost £91.08
1 EUR = 0.910788 GBP
So £7.42 cremed off by Monzo/Santander. 
£200 a month is crap. The Starling £300 a day (£9,000 a month) makes sense to me.
Booked some tickets from the RoI version of Ticketmaster as going to a concert in Dublin (in combination with a trip there)
Given the value I decided for the first time in a long while to stick it on my long unused credit card back at HSBC
Look in the HSBC app to see a £4.50 “non Sterling fee” separate transaction, taking me right back to somehow forgotten days of getting shafted repeatedly by this sort of thing down the years in my days before Fintech
1 Like
The Santander charge can’t be displayed by Monzo unfortunately.
Santander charged 5 EUR for the transaction and added it to the amount withdrawn. The ATM machine informed this would happen and gave chance to cancel the transaction if preferred.
So Santander passed a single value of 105 EUR to Monzo, which Monzo sees as a single spend.
Monzo then applies the 3% fee, where applicable, and shows this (Monzo) fee in the transaction details.
2 Likes
As I imagined there is a bit of confusion. I do not mind a different exchange rate ( considering amount I take, it won’t change a lot), but paying each time the ATM machine is unpleasant. And I know I paid, I can look for another ATM.
In this screen shot, the 3% is the Monzo fee for having passed the limit or the ATM machine fee?
1 Like
That’s the 3% charge from Monzo for exceeding the free allowance.
Yeah, definitely, that just about covers my normal cash spend on holiday.
1 Like
If you want a foreign fee-free credit card for occasional purchases like this, have a look at Nationwide. I think their basic one is fee-free in Europe and they also have one that is fee-free worldwide (similar to Monzo, you just pay the Visa exchange rate).
Trying for fewer cards, not more, right now, but many thanks for the advice
Perhaps Monzo can get cracking on with a credit card? 