Guess the feature coming next week šŸ‘€ (REVEALED: Set contactless limits to levels you're comfortable with)

Turned it on, went to limits page but the ā€˜learn more’ button on that page doesn’t work (on either the single tap or contactless until PIN entry pages)

That will link to the blog post when we launch the feature fully. We had planned to launch it fully today but we found a bug last week (if you don’t change anything but hit save anyway on iOS it crashes) so have delayed full launch until the fix for that has rolled out.

We didn’t want to leave the community waiting though so decided to launch to labs.

21 Likes

It works for me. Tapping on ā€˜Learn more’ takes you to: https://monzo.com/blog/youll-be-able-to-make-contactless-payments-up-to-gbp100-to-make-paying-more

EDIT: I like the sliders - very nice!

7 Likes

This is only regarding your card taps (not APay/GPay taps) according to the blog - ā€œIf you use Apple Pay or Google Pay, nothing will change. You can still pay for transactions without any of these limits.ā€

But it’s a good question!

Who’s up for the embarrassing test at the till?

5 Likes

I probably should do this too as there is very rarely a scenario where I can use contactless but not ApplePay.

But still 95% of the time, I reach for my card and tap with that.

1 Like

You amazing people, you. :hot_coral_heart:

12 Likes

Yep – we ask you to enter your PIN in the app whenever you change your limits. It’s a way of stopping someone (or yourself) from overriding the limits too easily.

I think that’s what you’re asking? Let me know if not.

5 Likes

When I did this the app crashed. I submitted the feedback request though not sure if actually have to type something as well or you get the full crash info automatically

This isn’t the bug I described earlier is it?

but we found a bug last week (if you don’t change anything but hit save anyway on iOS it crashes)

If so, we’re aware and that’s the reason we’ve only launched to labs today.

4 Likes

Caveat: I’m 90% sure this is how it works but payments is complex so you can never be quite sure there isn’t some other system that will alter things :see_no_evil:.

We store two things:

  • The limit
  • How much you’ve accumulated of that limit

Then when we authorise a transaction we compare the two.

So, this means that if you set the limit to Ā£0 and then set it back to Ā£100 that should be fine – you shouldn’t be prompted for chip & pin on next transaction just because you temporarily changed it.

5 Likes

Dark mode :eyes::eyes:

6 Likes

Sorry, yeah that’s correct :sweat_smile:

I’m going to try after work later on this evening, I’ve set my limit to Ā£0

3 Likes

What happens with offline contactless? :innocent:

2 Likes

Offline contactless naturally cannot be blocked since it is offline, but it is exceedingly rare in the UK now.

The main exception is TfL but with TfL tapping isn’t really used for charging anyway, it’s more used for identifying who you are and then they charge you once per day (without authorisation). TfL are allowed to bill you even if the contactless tap is declined but they are only allowed to do this up to a fixed amount, after that they must get a successful contactless tap before they can charge again.

8 Likes

So if I was at £195 of my (standard) £200 limit, then changed the figure to £100 pin re-entry, would that prompt a new pin at terminal on my next transaction?

(i.e. would your data say I’ve accumulated Ā£195 of a Ā£100 limit, or Ā£0 of a Ā£100 limit?)

3 Likes

Can confirm setting card to £0, still allows Google Pay to work :ok_hand:

6 Likes

It would require PIN yes, as it would be £195 out of £100.

5 Likes

Same for Apple Pay- very nice

3 Likes

I was wondering the same - but it sounds like the internal mechanism at the point of transaction is check if spend > limit, then ask for pin.

And not Check if ā€œAsk for Pinā€ flag = True (with Ask For Pin being set at the point you hit your limit)

I’d guess in your example, it would be at the Ā£160 remaining before asking.

2 Likes