https://www.millwallfc.co.uk/news/2025/september/17/club-statement--guavapay/
Millwall Football Club has been informed that Guavapay - the parent company of its front-of-shirt partner MyGuava - has suspended all customer transactions and services across their consumer platform with immediate effect.
While this is plainly a serious matter, the club understands that the suspension is due to unresolved issues with the Financial Conduct Authority (FCA). The club has received no indication of when it may be resolved, however, it has been assured that client funds remain fully safeguarded.
The following guidance has been provided by GuavaPay:
Account holders will no longer be able to load and accept new funds into the MyGuava app or create additional cards.
Existing balances remain safe and protected in accordance with GuavaPay safeguarding obligations.
Existing customers can still view their account and access transaction history via the MyGuava App.
Existing funds can still be withdrawn, transferred, spent until the balance is zero.
Business accounts PoS and e-commerce completely down as well.
They would also loosen rules that require merchants that accept one of a network’s credit cards to accept all of them.
Possibly only US but could come here as well.
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No thanks 
I’d say, good luck to any merchants that actually try to refuse higher-tier cards in the US. The vast majority of credit cards and even some debit cards there are high-tier. In fact, across the banks I use there, every single one of them only issues their balance transfer cards as regular Visa or MasterCard, so refusing Visa Signature/Infinite or World (Elite) MasterCard is going to lead to a lot of customer frustration.
First time seeing them advertised tonight during the England game:
They are focused on businesses only but wonder if anyone has used them for anything!
UK small business account from £250 per month not exactly cheap (while HSBC Kinetic for SME is free…)
Exit Guavapay it seems…
Important Notice: Service Termination
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|
|----|
**
Dear Customer,**
**
**
**
We regret to inform you that Guavapay Limited UK will be discontinuing
the services currently provided to you. As a result, your service
agreement will be terminated effective 28 November 2025.
Please
ensure that any outstanding obligations are settled and that you
download or request any necessary account information before this date.
**
**
If you have questions or need assistance during the transition, our team is available at support@guavapay.com or via phone +44 (0)204 577 1440.
We appreciate your cooperation and thank you for your understanding.
Kind regards,
Guavapay Limited**
On the website from September….
Guavapay is unable to accept funds into it’s MyGuava App and MyGuava business platform with immediate effect until further notice. This is a requirement that we have agreed with the Financial Conduct Authority (FCA).
Updated
I’m happy with the customer service I’ve had with nearly all the banks I’ve been with, even those lower down. Think it often just depends which agent you get as to whether they’ll be any good
Thinking about Revolut. 
I’m sure thieves and fraudsters are getting excited
The limits are lifted so each customer can set their own.
Mastercard issues winding up petition against UK fintech Guavapay Mastercard issues winding up petition against UK fintech Guavapay
“unpaid sums”
I mean mastercard do have to be paid for their services and I guess if Guavapay isnt paying up they should be held accountable. But also saying that I have no idea what is happening behind the scenes at Guavapay.
Are they new to the UK?
They’ve been in the UK for at least a couple of years as I’d their card about that.