Community feedback & discussion

22 posts were merged into an existing topic: Removed Posts - August 2025

Anyone else get randomly logged out then?

Nope :confused:

@AlanDoe why can’t I mute or block people who hide their profiles?

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Go to Preferences → Users and you can add their name there I think as a work around.

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Got it - thanks. Shame some have to behave in such ways.

I wish it worked properly, as in they didn’t appear at all, instead of the “ignored comment” thing.

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Is anyone monitoring communitysupport@monzo.com? I sent an email on 18th December but have had no reply so far.

@AlanDoe may be the one :folded_hands:t3:

@AlanDoe Alan, now we can’t DM, how do we contact you with safeguarding concerns about the community?

I’d imagine this is by flagging? Although I don’t think this is switched on by default and you have to wait until reaching a higher TL which is bizarre!

If you scroll to the dawn of time and find a previous message to him, you can still respond to those.

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Ahh cool. I’ll try that.

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Is there a way to properly block people so we don’t see their comments at all yet @AlanDoe ?

Adding text here as it thinks I’m posting the same thing as another topic.

Any chance?

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