Chase UK Chat (Part 1)

Not quite what you’re looking for but I’m American, live in the US, and heard of Chase way before I’d heard of JP Morgan. The first time I’d heard of JP Morgan was one day when I was calling customer service for something on my Sapphire credit card in the mid-2010s and they answered “JP Morgan Premier line” and I’d thought my call was mis-routed. (It wasn’t- they were trying to make “higher-tier customer service” a selling point for that card and that was one of the ways they were going about it). But even after the JP Morgan brand “seeped” into certain retail-level products (like investments) I’d always got the impression that it was always higher-tier than that, like it wasn’t going to be a brand I’d regularly deal with as an average person.

Given that I can see why they’d use the Chase name instead of JP Morgan even if JPM is more recognizable. Start with that and people are going to immediately make assumptions that they’re only going for the 1% or that it’s a brokerage account.

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I was visiting an American friend a couple of years ago. They were hiring a skip (sorry, dumpster) over the phone and was being asked for his bank information to pay for it. He was asked the banks name and he said JP Morgan Chase. He was asked over the phone how to spell the JP Morgan bit :man_shrugging:

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While it’s true a number of UK banks (mainly Lloyds and NatWest) have retrenched from their international operations, you might be surprised at the reach that Barclays and Standard Chartered still have overseas (in addition to HSBC)

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I’d be surprised if the vast majority of people didn’t know who JPMorgan were - they have a huge office in Canary Wharf and they’re one of, if not the, largest private employer in Dorset.

Chase is (was?) the largest retail bank in the US. With the obscene amount of US media everywhere these days I’d be surprised if most people hadn’t at least heard the name also.

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Why does an office in Canary Wharf matter? Most people won’t have a clue about this. I’ve been to London and I didn’t know this.

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Standard Chartered are massive. I have an account with them outside the UK, I don’t even think they offer domestic accounts anymore despite being a British bank.

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Unless you live or work near Canary Wharf, you won’t have a clue which banks might or might not have offices there. Most of us don’t live in Dorset, either.

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The only ones I knew where in Canary Wharf were HSBC and Barclays, mostly because they are often shown in shots of TV shows like The Apprentice and Marcella. I don’t remember seeing anything to do with JP Morgan, so I doubt other people would either.

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Whaaat ? :scream:

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Agreed, though mostly in the Far East

That said I suspect that most of the folk in the UK who have heard of them did so as a result of their shirt sponsorship of a major English football team as compared to any other interaction :slight_smile:

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What do you mean you’ve never heard of the Punjab National Bank there’s a branch like half a mile from Monzo’s office???1!!

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For a certain definition of “domestic”. They apparently do offer banking services in Jersey (geared towards the “offshore banking” crowd), just not the UK mainland. Or does that not count as the UK “proper”? I’ve always wondered how those island territories relate to the UK as a whole.

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I don’t think their banking system is integrated in the same way a UK mainland account is. Plus if you have one of these off-shore accounts for general day-to-day use it becomes fairly inconvenient because of the lack of generally standard banking features. Cheque imaging certainly isn’t coming soon.

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I clearly don’t get out enough, I never knew they were there in Bournemouth :rofl: Send them out Wimborne way then I might actually notice.

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They’re starting to hire for customer service positions, so that might suggest they’ll be launching in the next couple of months.

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Feels to me it could be quite a way off. Big corporates tend to have complex training procedures - days away etc.

What, if anything, would make you open a Chase UK account once they launch?

And would you use it as your main account from the get-go?

I think I’d probably open it for the sake of it. See what they have to offer.

For the same reasons I opened my Monzo account… I was very early opening my first Monzo account, I was user 2000 something. At that time it was just something new and interesting, instant notifications were the main selling point for me at that time.

Similar to N26 but that didn’t stay open long.

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Do we know they will offer current accounts, I read somewhere (cant remember where now) where just savings and loans/mortgages were mentioned? Similar to Atom Bank

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