I suspect the above would disincentivise almost everybody who uses Chase. You only need to look at one of the relative lack of success that TSB and Co-op have had with such requirements.
As for the survey, it sounds as if Chase have spent too much time looking at Santander’s products + misjudging the willingness of most UK banking customers to pay a monthly fee and/or their level of savings.
If they just brought some credit cards with those USA credit limits…
I do use it for direct debits as they can come out of savings accounts. Currently using Santander edge credit card and trading 212 and zilch for cash back.
Ironically, I probably would have stayed with TSB if it hadn’t been for the ongoing DD requirement. Shooting in the foot on their part. Co-op is at least limited to five months.
The survey has all sorts of variations with 1%, 1.5% & 2% cashback, £1,500 paid in monthly plus £10,000 balance dependent on the cashback chosen. The problem for me was they will only give cashback on certain combinations and not the full monty that they give now less the exceptions. So one combination may include groceries/supermarkets whilst another doesn’t.
The combinations offered are a little strange and I thought duplicated, although they’re giving you 2% you’re just gaining the ability to earn the cashback quicker because the limit remains at £15 and it’s capped to certain categories.
Whilst I do not have concerns with Chase as a bank I’m not sure I’m ready to go all in.
Inevitable the cashback offer is starting to wane and the eligibility will be targeted to new and it’s most loyal customers (rightly so) because it’s costly even for J P Morgan.
I’ve used it since day one of launch in UK. Doesn’t make me loyal though cos as soon as the cashback goes, I’ll switch my spending elsewhere 
I’d consider a customer paying in their earnings each month with direct debits and savings to be a ‘loyal’ customer.
I think that’s the road they’re going down because they know how easy it is to dump them once the offer is over or less enticing.
£750 spend is probably more achievable than £1500 spend to reach the cashback limit.
It’s already showing up on ClearScore for me and I also got a notification that it’s getting added on my next report. Not sure what’s going on there…
Perhaps. Just weird seeing it under my “current accounts” and then there’s another section for upcoming stuff that also shows it.
@wrn7 Hey Nicolas, yes I opened the first account in Sep 21 and switched it out Apr 22 (before I knew you could just add a new account and switch that Doh!).
I then reapplied in Feb this year with exactly the same details except for the mobile number which was my work phone. I passed all the ID checks.
I switched out when I realised I wasn’t using the account, and it still feels very basic.
I don’t think they will let me back again but I can live with that
Just a bug with ClearScore, happens with pretty much every new account with me.
Signed up for chase, a very nice signup flow
Chat support is great too, usually one colleague who seemingly resolves everything in one chat.
I still don’t get how since it’s my understanding it’s done on biometrics I.e face and details not just mobile number. It must have been pure luck.
They can’t store Face ID, and with ID verification photo and document, the system can’t align the two from different profiles as the two images would be different.
It is lucky though, by name and date of birth, alongside postcode, these things should have been picked up if the system is designed to reject duplicates.
Revolut match you by face across different images and countries, I tried to sign up on a friends phone in Ireland for a good cash back offer with an Irish number, new email, Irish address and I was in the app but when I did the face selfie scan it came up with a message saying I had another UK account
Your name and date of birth match. Not your face.
Monzo use similar, and can pick out dupes.
