Chase UK Chat (Part 1)

HBoS will only allow me a Basic Account now. Switch still works from a basic account so :grin:

Yeah, I like to keep.things tidy and to be frank i had a pretty poor experience with the app at the start so I had no problem closing the account.

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I’ve CASSed two of those out in the past week :speak_no_evil:

It might have been 12 months when you closed your account, and it changed subsequently?

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I think the who 12 month thing was a red herring from them and they were never going to honour it.

I, stupidly, decided to close one month after opening as my preference has been close vs lay dormant.

ā€œNo problem and you can come back after 12 monthsā€.

This was the consistent message when I asked to reopen on months 5 and 9, always along the lines of ā€œthere’s a 12 month ban but we’d love to welcome you back after thatā€

When it got to 12 months I was told ā€œoh that’s changed and we don’t know when we can re-openā€

I would’ve preferred them to have told me from the start that closure meant never again. I’d probably have kept it.

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Conspiracies everywhere.

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I don’t know if that was aimed at my post but if anything I’d say it was conjecture, since there was clear evidence from them that at one point, the 12 month limit absolutely existed.

However, and I grant it’s their choice, they must have changed this at some stage. Whether this was technical limitation or just a change of direction is down to personal guesswork.

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Love how this screen shot is in the shape of the iPhone. Is that an app?

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I was half expecting them to read the updated savings account terms and find out direct debits would no longer be possible for savings accounts. Changing to track the BoE base rate is definitely a strong indication rates are about to drop.

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They better not ever do that lol.

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That would be the point where I move elsewhere.

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Yeah literally all my DDs come from my savings now. And I think it’s something that sets them apart from the rest. IMHO

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Not quite. Starling let you do It as do Coventry and Co-op on their older accounts.

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Fair enough. I don’t have starling. But thanks

This margin cut takes the p*ss tbh, I get the need to be sustainable but over a 1% cut is too much:

Chase has confirmed from 13 May 2024, the interest rate offered on its easy-access saver will be set at 1.15% below the Bank of England’s base rate.

Guess this means Kr-poo is the next best thing for savers?

0.9% below the base rate.

Saying that. I do pity anyone that goes with them for all their poor service issues (never personally had a problem but this forum really made it shine).

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I was wondering that as well.

Although Starling does offer 3% interest at the moment on their current account up to Ā£5k so you are getting that in any space you’ve setup for Bills.

So, if the BoE base rate goes below 4%, and if Starling don’t change their interest rates on their current account, then at that point you might get more interest using Starling than Chase when paying bills?

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The implementation is a bit different with Starling but it would work much the same as Chase once setup. You would quote your main Starling account number for the DD and then assign it to a bills space.

One plus point of that is that if you ever wanted to CASS out, all the DDs would move whereas that wouldn’t happen with a Chase saver.

Absolute best easy access for savers would be Chip (powered by Clearbank) I reckon as it’s also in an ISA wrapper.

Savings app increases easy access ISA interest rate to market-leading 5.1%.

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Where’s the cut? :man_shrugging:

The rate is 4.10%

If BoE doesn’t change rate, Chase don’t change that rate.

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