Chase UK Chat (Part 1)

Yes I did a gift card however it can only be spent at a certain places there, Like someone previously answered everyone wins😊

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I know you’re referring to the staff in those things that did a shopping centre promo tour recently, but I think I’m gonna start referring to all Chase staff like this! :joy::joy:

Monzo has Monzonauts, Chase has octagonal humanoids :joy:

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Just noticed Chase failed when I tried to buy something from America denoted in USD, does Chase support international payments? I can’t imagine they wouldn’t but it was weird :thinking:

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Do you mean buying online in a foreign currency? Works for me whenever I’ve done it.

I just paid for my US visa last night and it went through at $14.00.

I’ve paid for a couple of software licences in USD online and not had a problem!

AliExpress in USD yesterday. Perfectly fine.

Hmmm strange! I was buying something from Stripe (the payments company, not using Stripe but from Stripe) and they didn’t like it.

I was really hoping that Chase was the problem and not Stripe, but it appears something is very weird here :S

Oh well! I paid with a different card anyway :smiley:

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Has worked fine for me, have purchased from Bandcamp in USD no problem.

Are direct debits supported yet?

I’m eager to give Chase a go as I like their app a lot but it wasn’t quite ready last time I checked. What they do have was polished though.

The sort code checker says they support direct debit and apparently people have been told January they will become supported

I wonder if the cashback offer will also apply to the direct debits…

Would definitely be switching if cashback does cover direct debits

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If they don’t extend it / offer an alternative they’ll experience a sudden drop off in customer numbers.

I use Chase for all my spending now just for the cashback, but it would be very easy to switch back to Monzo and my virtual cards.

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I’d happily switch from Santander to Chase as a bills account if it came with cashback on debits or a switching offer like their US counter part. $225 to switch in USA.

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I was using Chase for all card spending but have stopped after two failed payments. Both were subscriptions - one to Microsoft 365 Business and the other to Amazon Web Services. Never had an issue with any of my other cards.

Did you get in touch to find out why they’d failed?

There are so many reasons a payment can fail throughout the lifecycle that it’s more likely chance that you experienced this with Chase.

I’ve never had a problem making card payments with Chase, but I have with Monzo, Santander and NatWest.

It wouldn’t be a reason for me to stop using a card - it’s just part of the banking system and sometimes things don’t work as they should.

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I didn’t - I had another card saved with both MS and AWS so just made that one the default and both payments went through. Tried setting the Chase as default again and it immediately said ā€œcard declinedā€.

I’ll try again tomorrow and contact Chase if it continues.

Another ā€˜card been declined’ post. Tried to spend at Boots (online) and it didn’t seem to like it. That’s my only one so far but it seems to be happening fairly frequently across the board with no clear reason.
Hopefully teething issues, I believe there was an explanation going around suggesting it was a sort code issue and that Chase’s code is not recognised by all retailers at present.
Not sure how much truth there is to that so don’t quote me.

Your sort code wouldn’t be an issue for a card payment.

There’s probably no more card declines than normal it’s just more noticeable trying out a new bank. Card payments sometimes just fail for one reason or another.

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Presumably that would be the BIN range (Bank Identification Number, the first six digits of the card number) not being recognised everywhere, as opposed to the sort code (which would probably affect Direct Debits).

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