Currently, we’re just signed up to Cash Deposits. We knew there was an established customer need for this feature. We wanted to partner initially with the Post Office, this will make it easier to enable additional services in the future but this is not currently on our roadmap.
Look who it is though.
I timed this perfectly! chefs kiss
I wouldn’t call doing what other banks have been doing for years, but charging users for it, progress really.
Shame, in my local village we have a Post Office, with a cashpoint… the cashpoint charges £1.50 whereas cash withdrawals from the counter are free.
The progress I was referring to was not that of Monzo, it was of the commenterati
Are they? I’ve not had to deposit a cheque or cash for several years, so they’re not that in demand or essential.
So you’re conceding that these features are better.
Why is your life experience the one that determines what is essential and what is in demand?
Cheque use is in decline, as is cash.
Considering you post every news article you see, I’m surprised you haven’t seen any about that.
No, I don’t.
Cheque use is in decline, as is cash.
Being in decline doesn’t mean they aren’t essential for many and that they aren’t in demand.
If it was so essential, they wouldn’t be with Monzo.
The demand is declining. That is a fact.
Again, a decline does not mean it isn’t still popular and necessary for a lot of people.
So 6.3 billion payments are made with cash. They are clearly still in demand. You aren’t really helping your own cause here.
I was responding to someone who had stated their needs/requirements. Why do their needs outweigh mine? Are their demands more important?
You seem overly aggressive when we’re just discussing paying in cash/cheques.
As people on this forum have explained multiple times, it is extremely difficult to actually understand tone when online, so if I seem aggressive, trust me, I’m not trying to be.
Yey
Thanks for raising @michaelw90 - fixed! ![]()
I think those pointing at “formerly high street” banks offering free post office deposits might be forgetting that this came as a result of them cutting service and costs by taking away their branches and - often under duress from MPs about withdrawing services from rural communities - using a tiny sliver of the savings to subsidise their Post Office counter services. That isn’t what Monzo is doing.
As anyone who runs (or ran) a cash intensive business will know from the fees they pay to transport and bank it, cash handling is fairly expensive. It is not a coincidence card networks/acquirers/etc get away with charging businesses a percentage of the transaction value for pushing some numbers around in a series of databases: the alternatives are legitimately worse and/or cost more.
That there is a fee for using this relatively niche service that costs Monzo money, and that this fee is also used to further differentiate the paid Monzo account offerings, is not all that surprising.
Nothing really has changed here for the people who - however bafflingly to the rest of us - still regularly need to pay in cash or cheques for whatever reason; Monzo probably can’t be your only bank account, and you will at least need to combine it with some other account that is ok with you using their loss leader services.
The underlying problem with the cash limits, I suspect, is around money laundering and fraud risk, and Monzo’s lack of appetite for increasing either when they did not start out as a bank that handled cash at all.
Just busy. Life be like that. Good to see you too ![]()
I’ll always pop back when Monzo email me with something worth talking about
This is great.
