Simple answer to the Ā£1 charge. Pay it if you want to use the service, or save yourself Ā£1 and donāt use it - simple.
For those that get the free monthly allowances (like I do with Premium), we are inadvertently paying through our monthly fee.
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1Ā£ is fine, the limit of 300Ā£ is too low
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I remember a time when Monzo introducing a new feature was a good thing. It used to take a good while before the moaning began. Now itās less than an hour.
Is this the inexorable pace of progress?
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Currently, weāre just signed up to Cash Deposits. We knew there was an established customer need for this feature. We wanted to partner initially with the Post Office, this will make it easier to enable additional services in the future but this is not currently on our roadmap.
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Look who it is though.
I timed this perfectly! chefs kiss
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I wouldnāt call doing what other banks have been doing for years, but charging users for it, progress really.
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Shame, in my local village we have a Post Office, with a cashpointā¦ the cashpoint charges Ā£1.50 whereas cash withdrawals from the counter are free.
The progress I was referring to was not that of Monzo, it was of the commenterati
Great addition to bulk out the existing functionality.
I fully accept the cost, think the limits are fair for a digital bank and accept thereās some work ongoing to increase these
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@Rupert_W Random thing - in this help text I think thereās space before the word āAtā in the 2nd & 3rd paragraph
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One could argue, at the fees and limits theyāve chosen, they probably shouldnāt have!
I can only speak for check imagining, but with the limits it launched at, it may as well not exist at all for me. My needs of such a feature exceed what Monzo elected to offer. And thatās what itāll be to others.
But youāre directing your frustrations at the wrong people. Itās not the userās fault that Monzoās implementation didnāt meet their needs. These features are in demand and essential. But Monzoās limits significantly restrict their usefulness for a lot of the folks who wanted them. Effectively meaning theyāre barely better than not having the features at all.
Thereās hope theyāll get to the point people need them to be though. In both instances Monzo pre-empted those shortcomings with a promise to fix them in time. But until then, folks can only judge them by todayās limits.
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Are they? Iāve not had to deposit a cheque or cash for several years, so theyāre not that in demand or essential.
So youāre conceding that these features are better.
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For you. I still have to deposit a few large checks a year, so itās an essential core feature for me. Ā£500 is too low to service my check depositing needs however.
Barely. But Iām sure most people will concede that what weāve been given is better than nothing. Even those who are complaining about them.
Why is your life experience the one that determines what is essential and what is in demand?
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Cheque use is in decline, as is cash.
Considering you post every news article you see, Iām surprised you havenāt seen any about that.
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No, I donāt.
Cheque use is in decline, as is cash.
Being in decline doesnāt mean they arenāt essential for many and that they arenāt in demand.
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If it was so essential, they wouldnāt be with Monzo.
The demand is declining. That is a fact.
Well.
Cash and checks have actually been pretty stagnant since 2019, and are slowly creeping back up, if anything.
If Monzo ever hope to get my business custom, their check game would need to be on point. Not even a transparent card would sway me otherwise.
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Again, a decline does not mean it isnāt still popular and necessary for a lot of people.
