Just wanted some reassurance on this matter - I have some Monzo shares which I will be keeping, but want to switch to another bank and close my Monzo current account.
I am assuming the shares are independent of having a monzo account, but wanted to check before I proceed.
Thanks for any advice you have.
Iām moving away from using smartphones so need online banking, and they are offering good switching incentives (Ā£175 and a 7% savings account for 12months).
Did look at Starling and First Direct as online banking alternatives, but they still require smartphone app authentication for security authorisations, whereas Santander do it via One Time Passcode text message.
I do sorta get it and would like Monzo to actually have a fully working online banking experience at some point rather than an emergency web link with just basic stuff you can do.
However, you say your moving away from smartphones but you still require your phone for a code being Texted to you for verification from your new banking provider to access your account online.
Iām interested in why the preference for a text message vs app authentication?
The HSBC/First Direct solution for instance does not require your app to have internet access for a security authorisation and I believe they still offer a physical security key if you donāt want to use an app at all
While Santander (with their old app) seemed to be moving to require the app rather than text to access online banking.
I donāt think they are helpful to my well being, so just minimising usage as much as possible. There is a growing trend of people buying ādumbphonesā as adults and youngsters are coming to similar conclusions.
On the authentication issue, banks may well be going that route, but I think regulators will need to keep an eye on this as it raises concerns about accessibility of service.
Yes its weaker on security. But I wonder if now Apple will begin to support RCS messaging like Google/Android does (the industry agreed replacement for SMS which does have end-to-end encryption) that that would be sufficient for their security needs.
Many banks still have card readers or physical security devices, thatās a way forward with it. I donāt think itās fair to expect everyone to have a smartphone.