Hey everyone! 
Just checking in to give some updates on where we’re at and respond to some specific feedback (thanks for the nudge @BristolMatt!)
Firstly, a little context on why we’re doing this. Our last refresh was way back in 2019, when Monzo was quite different. Since then we’ve launched Monzo Plus, Monzo Premium, Monzo Flex and Instant Access Savings Pots, expanded our budgeting tools with Trends, significantly grown the number of customers choosing to take a Monzo Loan and lots of customers are managing their other accounts in the Monzo app.
Over the coming months, we’re launching even more exciting products and we need to make sure the app is ready to support all the ways that people use Monzo.
Here’s some feedback from when we introduced the new design back in 2019, look familiar? 
This process began a year ago, starting with research, concepting and testing lots of prototypes. More recently we’ve run several large scale experiments with hundreds of thousands of customers and conducted in depth studies with different groups of customers. Take my word: none of the decisions about these changes have been made lightly, or without some basis in qual or quant research.
The biggest learning here is that there’s really no “one size fits all”. The way we all manage our money is intensely personal and tailored to our own needs and situation. That’s why customisation is a super important component of the new design and one we’ll continue to evolve. We also need to help customers find it - lots of the gripes we see could be resolved by customising.
As of yesterday, we’ve enrolled 100% of Monzo customers onto the new experience 
Now’s not the time to stand still - there’s lots of work we still have to do to make sure Monzo is the best place for anyone to manage their money.
Here’s a peek at what’s coming next 
;
New account views
We’re working on creating new account views to bring consistency between the overview on the home page, and the focused view when looking at a specific account (yes, this means the carousel view will be gone)
Pinning external accounts
Soon you’ll be able to get a better view of the external accounts that matter to you, by pinning connected accounts to the card stack and we’re working on adding external transactions to the activity feed
Feed filtering
We want to make the Activity feed work for everyone - and that means choosing which transactions it includes, as well as how many.
Reorder sections
Everyone has different priorities for managing their money. Reordering sections will let customers prioritise what’s most important and get the key information they need at a glance. (I’ve hidden a couple of upcoming products )
We’ll also allow spotlights to be pinned permanently on.
That’s just a taste of what’s to come, and (if you lot don’t find it first!) we’ll try to make sure you’re the first to know when new features are ready to test.
As I’ve said before; even when we’re not chipping in here, we’re always watching! The feedback and conversation is incredibly valuable so please do keep it coming 