Good point but not just BT please. We don’t want any one company to have a monopoly of anything. They should also sort out their stupendous history of terrible customer service and increase the size of the support team before increasing their reach, otherwise they’d be spreading their support team too thin.
I’d like to see more from Virgin Media and a lot more from Hyperoptic.
I feel this is starting to go off topic from what Paul and Saveen are asking of us, but good internet connectivity is relevant to the support of fintech services.
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A large part of the problem is directly controlled, maintained and staffed by the government - HMRC! By sorting them out with a modern IT infrastructure instead of relying a lot on paperwork and complex online forms and they’d solve a lot of financial problems, not to mention save us all a lot stress and effort.
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Begin moving towards a cashless society, as is happening in Denmark, Norway and Sweden. This would help us keep track of finances and as bonus drastically reduce the worries of getting mugged.
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The government should start fining financial institutions that haven’t made significant technological advancements, not just polishing the turd with a fancy interface, in at least 3 years. They should be given notice obviously before this comes into effect. Guidelines for what constitutes as significant advancement should be drawn up and reviewed regularly with banks and other financial institutions tested against them by the FCA.
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Enforce clarity and speedy updates of credit reporting between credit reference agencies, financial institutions and consumers.