Will Monzo Continue To Offer Free ATM Withdrawals Outside the UK?

What you’re saying makes sense but my instinctive reaction is, since such a high proportion of these users apparently continue using the card after getting back from their holiday, it doesn’t really matter why the signed up, as long as they do. After all, the key objective for Monzo right now is growth, in terms of the number of users that they have.

I fee like I could be overlooking something there but without more data, it’s hard to do a more sophisticated analysis of the situation.

I think what I meant to convey more (and it’s 1am with the wind rattling outside so my apologies if I’m not doing it so well) is about the point of having a queue at all if basically annoying can skip it.

Surely the point of the golden ticket system was that if you show your friend and they go wow that’s awesome, and you give them a ticket and it’s a little bump up the queue but with the thread it seems to have just morphed into a wholesale way for anyone to avoid the queue.

My point is that is there really a point in a big queue if anyone can skip it? Surely being British we can all appreciate that people should in general wait their turn, sure sometimes you help a friend in (the original intention of golden tickets) but by letting just anyone getting one on there I feel sorry for those who are patiently waiting behind who are potential growth.

Tbh once the current account launches the atm thing should become less of an issue anyway

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Ah ok, I see what you mean now.

I assume it was & they are still useful for this, in my opinion.

Again, I agree but there’s others who don’t :man_shrugging:

Although I appreciate the fact that users are sharing their golden tickets with good intentions, I don’t like that topic either but for a different reason - it removes the incentive for users to promote Monzo (refer 3 friends) in order to skip the queue.

At the end of the day, there’s over 1k users signing up to Monzo each day though & there’s far fewer golden tickets being shared in that topic. So a) the tickets are being used by a relatively small proportion of users that’re signing up & therefore b) as far as I can tell, it’s not having a significant impact on anything at all, related to new user sign ups.

But that’s a discussion for another topic :wink:

I’d be curious to hear more about how you’ve come to that conclusion?

It was more hope as much as anything else and the assumptions that:
a) base running costs per user should go down compared to the prepaid card
b) The fact that this has been raised by monzo suggests that there will come a point when a decision on the future of international ATM charges will be made soonish
c) hopefully some of those who currently cost the most in these fees will either not sign up for a current account (because a current account is a bit more of a big deal than a prepaid card) orrrr even better they do sign up and use the current card as a proper account because of its better features and therefore probably generate some offset for these fees.
d) presumably during conversion to current accounts some inactive prepaid cards won’t be converted which should reduce overheads

This and the fact that hopefully more users means more revenue to offset the heavy int atm users.

That was my reasoning behind that thought anyway

Update: writing posts at 1am on a mobile is never a good life choice, it just means I have to recheck and edit my posts because of mistakes

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This is an excellent idea!
I don’t know if anyone uses the Petrol Prices app? If not, it uses fuel card data to plot the petrol stations and their prices on a map. I might choose to go to the cheapest, or if it is inconvenient (or I’d use more fuel than money saved!) go to a slightly more expensive place.

Couldn’t Monzo do something similar in app? I also like the idea of a “free” tier, which I think makes it slightly fairer - if you cba to go the free ATM, you’ll pay for the convenience. But I guess it depends how foreign charges work…

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A post was merged into an existing topic: ATM Fees Abroad: Asking the Monzo Community to decide pricing

This subject is being continued over here, where a poll is available for the community to have their say on the ATM fee topic.