That’s rubbish. A team or someone will have made and signed off on every decision and action from creation all the way up to the announcement today. How they haven’t seen this coming or even been prepared with a backup plan is beyond me - so yes, a senior manager/team/Monzo as a whole is accountable. It certainly isn’t my fault or anyones here?
I’m not offended either, just highly disappointed and frustrated.
I’ve literally just closed my savings pot because I’m about to complete on a property. I was going to open another one in a couple of weeks. So to announce this out of the blue is unacceptable.
Also, everyone knows that when Monzo say that it could be anywhere between now and next year.
I guess that’s me moving my savings elsewhere, where they will be more stable and with a bank that has better contingency plans.