I don’t think it is unreasonable to suspect that it will be worse value than going direct. Monzo needs to profit from it. It is almost always better value to go direct. What you would be paying for is convienience.
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It’s not unreasonable but as I said - it won’t be Monzo supplying the insurance which was the main thing I was clarifying.
Hopefully now Monzo have surpassed 3 million users they can negotiate a little harder too 
No monzo would not suppler insurance but then maybe now they can get some sort of packages deal and roll it out;
Merchant data being fixed in a timely manner. An Emma style section of the app with pictures of your cards for each account to cycle through, done properly and in the same style as the display of your main Monzo account and pots, complete with (correct) merchant data and able to carry out transfers, etc via open banking on your other accounts through the Monzo app.
With the ability to customize the display of your accounts and totals. The trouble with these aggregation apps is that they always show a total, I want to see each account but want each one to be separate - I also want my savings to be completely separate from current accounts, and credit cards to also be separate - but in the same app…
The ability to turn off patronising, ‘tips’, and pointers. I want to be able to see all my cards and accounts in one place, but individually. I like graphs and breakdowns but I’m an adult and don’t need to be told how to budget.
That, plus the blue card, I’d pay a fiver a month for that.
Sounds like you want moneydashboard account aggregator, it does show all accounts separately and sub groups them by type (current, savings, credit cards), or entity (everything from lloyds). And like a Barclays debit card which you can customize by uploading your own artwork.
I pay for YNAB, & that’s the only kind of financial thing I can see myself paying for. Custom categories, flexible budgeting, seeing all my accounts in one place. YNAB & Monzo together are a dream team, I need nothing else.
I’d pay bug bounty to fix bugs that affect me and I have already reported / escalated.
I’d pay for priority support service / queue jump.
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That could very, very costly for you. Multiple devs and departments will be needed and you’d be paying each of their hourly rates at a minimum. Also, it’s really hard to quote on fixing bugs because you have to spend an unknown amount of time finding the cause before you then have any idea on how to fix it.
This is just the tip of the iceberg… It would need a whole system building just to manage, quote and track all these requests too.
That’s not how bug bounties are priced. Normally they are without a deadline and a fixed cost - bounty. Which is either a single person can pay or it could be pool as a crowd funding type of thing. It’s common in open source world for a big company to ask for X in Y project, and if anyone contributes that and it gets accepted they are happy to payout e.g. 10,000. Or like if 10,000 monzo users that are affected by a bug, we could all chip in a pound to find/allocate dev time to fix an issue that affects just 10,000 users out of 4+ million.
That’s how bug bounties are priced, rather than by programmer consulting day rate.
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You do realise that Monzo are a business and not a open source project?
If there are bugs is their job to find resources to fix them depending on how important they think it is - not for its customers to directly fund.
Its in their interest to do this - if customers are unhappy, they will move to a different bank.
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I would pay for FX, choosing between either a competitive (smaller than Transferwise) mark-up, or unlimited FX at interbank rates for a competitive (smaller than Revolut/Monese) monthly fee.
Other than that, nope.
Yes they are a business, and yes other business operate bounties against their products. Usually as a way to prioritise low impact bugs/features or discover and report security issues. And no, if something is only desired or wanted by less than 0.2% of their customer base it is not their job to prioritise and fix that without additional incentives. Things that have very low impact typically go into the backlog and are never fixed.
Most firms who offer bounties do so for customers alerting them to weaknesses in their software
Erm… I hate to break it to you but yes, it is their job to fix it without additional incentives.
Their mistake would have been a) introducing something which wasn’t popular and b) not canning something when they realised this.
But if they offer something it’s their job to support it.
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Bug bounties are generally awarded for security flaws where the finder has taken over all or part of the application or can manipulate data within it.
Because you said that you’d like to pay to fix bugs, I was under the impression that you wanted to pay Monzo to fix little things that you determine to be a bug but is really just a minor inconvenience.
I’ve never known any company request money from its users, or ask for donations to fix bugs, so you can understand where my confusion comes from.
Exactly this. I was confused too.
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Although security ones are the most headline grabbing ones, the vast majority of gross payouts in the software bounty market are for niche bugfixes and niche features. And it is very multilateral in terms who is paying who and for whom.
I wouldn’t necessarily pay for queue jump but probably would pay a premium subscription that included 24-7 access to phone based support. I mean proper phone based support.
I’m still confused.
Do you want to be paid to fix bugs or pay Monzo who in-turn pay freelancers to fix the bugs?
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