We're adding two new fees, which only affect a minority of customers

[jackcully]

@nathanthomson8

One other thing i dont think is covered @jackcully at what point does this get reassessed?

So say for example a person doesnt pay in £500 to their account in one month but has dd’s.
But they pay in £500 in month two.

Could they be reclassified or how does that work?

So this works on a rolling 35-day period. Any time you meet the conditions, that’ll be triggered against your account, and then 35 days later, we check again.