Now in Labs: Spending Block šŸ§Ŗ

All any sort of cooldown will do is increase support requests to turn it off.

Nobody needs to gamble (Ignoring the addictive part of it) but when youā€™ve blocked Tesco to stop you buying cigarettes and then you need to eat, thatā€™s a bit different.

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RIP Locked Pots! :pray:

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My concern here is that Monzo might see block spending as a sign that you are struggling with finances then decline you for other products like a loan.

Iā€™d personally use it to block merchants from taking money out of my account but it might be seen to the bank as negative against the customer. Iā€™d love to know if using this feature has a negative impact on your options.

I blocked TikTok payments so I wouldnā€™t buy 69p car phone holders. I donā€™t think thatā€™ll affect my lendability.

Is lendability a word?

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Itā€™s more a word than frauded will ever be.

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Surely frauded is simply the opposite of defrauded, you know like flammable and inflammable. :wink:

But to stay on topic, theyā€™re more likely to look at your balance and overall cashflow (which they have access to, after all) than at what vendor you block.

If you consistently have an overdraft, that will count a lot more than blocking yourself from spending on high-end chocolate brands.

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I should block Aliexpress

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Spending block has been in Labs for just over six months now, so Iā€™d love to hear: have you used it? how did you find it?

I never thought I would use this but after a subscription from Weight Watchers that I didnā€™t want anymore and their website saying I couldnā€™t cancel and was locked in for 8months I thought Iā€™d try it. The block worked and weight watchers canā€™t get my money! LOVE IT!!! :smiling_face_with_three_hearts:

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Iā€™m not sure if youā€™re trolling again or you want a CCJ. Not sure which is worse.

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I havenā€™t personally used it beyond a test go, but Iā€™m reassured just by it being there. Iā€™d love to see this fully rolled out as part of the core experience. For me I think itā€™s more about protection than curbing my spending.

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You still owe them the money if youā€™re in contractšŸ™ƒ

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Shssss I donā€™t want to hear that :joy:

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Works as expected. Blocked TikTok shop for a bit of friction to stop buying cheap plastic Chinese tat then found a phone holder for a quid that I had to have so unblocked.

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I may block AliExpress :rofl:

I have a tendency to buy cheap Chinese crap, some good, some bad

I bought a Tronsmart waterproof Bluetooth speaker for Ā£10 thatā€™s awesome, but at the same time I got an mini vacuum ear cleaner that doesnā€™t seem to do anything

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@JonH itā€™s a nice feature, but without a cooling off period it makes it pretty useless. I appreciate thereā€™re many use cases, but would it be possible to add an extra feature where on request we can also add cooling off (and ideally decide how long for)? thanks!

All that does is increase the inbound for support. Incredibly unlikely to happen.

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Locked pots proved this :joy:

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This is a great point. While developing this feature, we worked with the Financial Capability Lab, a collaboration between the Money and Pensions Service and the Behavioural Insights Team. The suggestion is that the ability to write a reminder to yourself, that we play back when you go to remove a block, can be a powerful source of friction.

Weā€™ll be looking at the data soon to check how effective it is :eyes:

I also hope that weā€™ll get time to extend this feature in future. That might mean, for example, more spending controls, not just blocks. Think ā€œdonā€™t let me order takeaway more than twice a monthā€ or similar(!). Or in the case of friction, I think a short cooldown ā€“ maybe 10 minutes, just enough time for the urge to pass ā€“ could also be a very effective mechanism to help in moments of impulsivity, without overwhelming our customer support teams :bulb:

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Also, as others have pointed out, please remember that this block isnā€™t meant to be used to stop a company taking a payment youā€™ve contractually agreed to :see_no_evil:

(We already have some safeguards to stop folk doing this, but itā€™s tricky to catch every case!)

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