Monzo - ATM fee chat

[alexs (Alex Sherwood)]

The below comments were posted in response to this post -

You are losing out by cancelling the top up option!

I do like this idea, but I think we would rather keep it free and let people use it in dire emergencies with approval from customer support. Obviously this wouldn’t be sustainable if it’s abused. We didn’t make any profit on foreign ATM withdrawals last time I checked… any proceeds are used to cover the allowance for other people.