I have been using Monzo prepaid for a year, and recently moved to the current account.
Until recently I have never had any issues with my card being accepted, but over the last few weeks I have had a number of merchants refuse to accept my ‘orange’ card.
Claiming that prepay cards cause them issues when people make a claim due to the lack of details held about the card user.
Even after explaining that I am now on a current account and my name is printed on the card I was refused the transaction with my Monzo card…
Are there any plans to educate merchants or market the fact Monzo is moving away from pre-pay before this starts damaging your brand?
Is the navy Monzo card now more relevant than ever?