Whatever anybody thinks about the overdraft fees (will need to be changed due to FCA), the foreign ATM withdrawals, depositing cash and even (do I dare to mention) Monzo Plus
What we don’t like is the idea that people “float” or “bloat” their savings by taking out in my view predatory loans akin to Wonga. These are pots for savings and shouldn’t be preyed on “just to tick it off” as @nickh has said.
The loans themselves are fine and work within the realms of traditional banking - its the way they’re being marketed which I find predatory.
We don’t know the numbers granted, but I don’t think that is a defence in this instance.