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NatWest or RBS? Is there actually any difference?
For anyone that has initiated a switch into RBS/natwest. Did you get an email or any kind of communication after filling in the switch form?.
This is what I got:
Weâre getting your account ready
Hi SAQIB,Weâve got good news. Your SELECT account will be available very soon. Thanks for opening an account with us, we canât wait to have you onboard.
We just need to run a few checks and youâll be good to go. In the meantime, weâll text you the account number and sort code weâve reserved for you.
Once weâre happy weâll activate your account within two business days. Weâll be in touch if we need anything else from you.
How will I know when I can use my account?
When your account is ready, youâll be able to see it in your NatWest App or when you log into your Online Banking.
Weâll also send a confirmation letter, with your sort code and account number, to your Online Banking Mailbox.
ah ok , I am switching into an existing account so wondering if thatâs why I havenât had any comms.
Hello. Yes i got one within a few hours an email to confirm the switch request and also a text message.
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Oh interesting. I havenât received anything specifically about the switch, only that the new account has been opened. I hope it registered my switch request!
Havenât had confirmation yet my account was actually successful but Iâve just got a message that the switch has started.
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Still have not heard anything from Natwest about the actual switch like some of these messages others are receiving, but I have just had an email from the previous bank saying theyâve received the switch request so I guess itâs def happening!
Annoyingly, Natwest are saying they are sending out a card reader needed to make payments out of the account, which will arrive in 7 days - meaning I think I canât transfer my money back out until I receive it.
Do you have one from a different bank? Iâm sure you can use any card reader.
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Unfortunately not, Barclays uses the phone app to generate the security codes, and Monzo doesnât have an equivalent. Either way I actually havenât received the card from NatWest yet anyway.
Itâs ok I can manage for the week, just annoying as I was only planning to leave the money in there for the required 24 hours.
Just an FYI for others planning to do the same!
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Only thing I can think is electoral register entry not live yet. All my other bills and accounts are linked here.
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Seems strange they didnât ask you to go into bank to verify ID or give us a call to chat to them
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Not sure NatWest do that?
I was asked to, but it was when opening an âadaptâ account years ago so perhaps they donât ask over 18s to visit branch with ID.
EDIT For purposes of account opening, as opposed to KYC with suspected money laundering on existing accounts
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Iâm aware it states they wonât pay out if youâve had a bribe from any of the sister banks since 2020 but is anyone chancing it to see if they pay out 
? I got an RBS one last year & was tempted to try it just to see 
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You can chance it. Last time I got a bonus each from RBS, NatWest and Ulster
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What a ride, it has been activated. 
Bring on the bribe 
Edit: can now register for the online access which gives the customer number and sets the details needed for the app. Now able to login to app! 
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Looks like they fired the person responsible for the terms since last time as itâs no longer a specific period.
Shame ÂŁ600 would be nice.
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Still says canât verify me even amending my address to how the council will have it.
Will go branch next week if I get chance.
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