Why has Monzo app UX got so bad?

Maybe this says more about me than Monzo’s design team, but I find the app so disorientating these days. I literally just spent 5 minutes trying to work out how to withdraw some savings. The balance is listed twice for some reason and I was tapping the one at the top, which was letting me see how much interest is earned. Then I tapped the 3 dots on the 2nd row, also not what I was looking for.

Maybe not a great example, but anyone else feel as though the design has become very muddled? Everything used to be so clear.

5 Likes

5 posts were merged into an existing topic: App Evolution (new look Monzo app): Feedback Megathread :mega: