Feels like we need a poll
What do you want to hear about?
- Customer service strategies and experiments
- The chat button: what’s the data and what’s the plan?
- Accessibility and vulnerable customers
- Complaints team
- Analytics
- Financial crime
- Business strategy
- Monzo’s vision for 2030
- Product roadmap (free customer account)
- Product roadmap (paid for consumer accounts)
- Business banking - what’s the plan?
- US (and other international) update
- Cash and cheque handling (Inc Post Office and cheque imaging)
- Support automation / tooling
- Merchant data collection - what’s the plan?
- Monzo Time case studies
- People and culture update
- Geeky, specialist stuff (platform, scaling, cards, payment schemes…)
- Core app - what’s the plan?
- Something else (please explain below!)
0 voters
Choose your top five subjects and vote away!