What to do with declined payments today

Hi everyone

I bought coffee in the morning near my workplace and the payment went through fine however it’s showing up as being declined on the app. What should we do when this happens? I can easily pop into the coffee shop and pay them what I owe.

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They might be a bit busy but I’d recommend sending :monzo: a message through the app.

Hey @umarsheikh,

Sorry about that! If you drop us a message through in-app chat now, we can make sure all is fine :smiley:

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Coolio will do now, thanks!