Only ever get into a Vinasun (white with green and red stripe) or Mai Linh (green and white) taxi. Do not get into any other taxi, metered or not or you are likely to be ripped off.
90% of places wonât take card. Cash is king here so withdraw at any of the many ATMs. Always check the ATM to make sure it hasnât been tampered with and check around yourself before taking out cash to make sure there isnât anyone dodgy around. Expect a fee of between 20k to 50k VND per cash withdrawal. If it is more than 50k, move on to a different ATM. I found that taking out 2m VND at a time was most effective.
Pay in VND at all times. USD may be asked for but the official currency is VND and you will get the best exchange rate that way.
WiFi is freely available in most places, especially hotels, cafes or restaurants so you should have easy access to top-up.
I tried to take some cash out from an ATM at a bank in Hanoi and it didnât work . I got a notification and it said âdeclined at ATM because withdrawal using magnetic stripe is not supportedâ. It was in november last year so perhaps itâs been fixed now?
There is nothing to fix. It is a security feature due to the level of magstrip enabled fraud. The card only works in chip and pin ATMs by default. You need to enable magstrip support. This is done on a temporary basis either in app or by contacting customer service
Just finished a 2-week trip in Vietnam and used only my Monzo card to survive - hereâs some tips:
Most places donât take card (debit or credit), so youâll need to withdraw cash to pay for most things. For larger shops or local travel agencies (eg for tours) that take card, typically a 3-5% card surcharge applies, so youâll have to weigh up the convenience versus paying the surcharge
Most ATMs have withdrawal limits - some with ridiculously low limits (eg. 2 million VND or ~ÂŁ70) - and most ATMs also charge withdrawal fees for foreign cards (ie. the bank that owns the ATM charges you, not Monzo). Some charges a flat 3% of any amount (eg. Techcombank) but some charges a flat rate (generally 20,000 VND to 50,000 VND) no matter how much you withdraw up to the withdrawal limit. Beware as the transaction fee is sometimes not disclosed (depending on the bank) but the bigger banks generally will warn you how much the fee is before you decide whether you want to go ahead.
(a) Hanoi - if you fly into international terminal of Hanoi airport, thereâs a VP Bank ATM on arrival floor. Once you exit from customs, turn right and walk to the end of the building and youâll find it. Very handy as I withdrew a combination of small notes to pay for arrival shuttle buses to the city. In Hanoi itself, VP Bank, Military Bank and SeABank ATMs are everywhere and I found that Google Maps tag them pretty well, so just do a search
(b) Halong Bay - withdraw all the cash you need before you hop on the bus to the marina! The marina recently relocated to another part of town (to accommodate for sheer increase in number of tourists) and the new marina doesnât seem to have great facilities yet, other than small souvenir shops and cafes.
(d) Hoi An - I found that MB was the most convenient and has an ATM a few minutes walk from the Old Town. VP Bank and SeABank are in Da Nang (30 kms away) but donât seem to have local ATMs in Hoi An. Google Maps have MBâs ATMs well tagged.
(e) Ho Chi Minh City - Same as Hanoi - VP, MB and SeABank are all everywhere and easy to find. Ho Chi Minh City airport also have good choices of ATMs in both the international and domestic terminals, so just use one of the 3 banks. (All the ATMs are next to each other).
Not related to money matters but beware of âfake taxisâ that are painted exactly like VinaSun taxis in HCMC. If possible, get your restaurant or hotel to order a taxi for you, as opposed to getting one off the street. If you have to get one off the street, take care to match the phone number on the taxi itself to the real phone number of the taxi company before you get in.
Travel tips and advice on using Monzo abroad from our high-flying community![quote=âMartyn, post:1, topic:7643, full:trueâ]
Continuing the discussion from Monzo in Vietnam :
Travel tips and advice on using Monzo abroad from our high-flying community!
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Very useful to have a local data sim. We bought a mobifone sim from local travel agent it cost 150,000 donÄŁ (ÂŁ6) for 9GB lasting for 1 month
Iâm heading to Vietnam next week so this is super useful. What rate where you getting from the ATMs (just working out how much cash to take with me / how much to get out while I am there)?
Rate is indeed the Mastercard rate, so youâll getting almost the âperfectâ mid-market exchange rate as you can get for an ATM transaction, provided you pick an ATM that doesnât charge you X% transaction fee on top. I did not bring any cash with me (other than about 50 USD in small denomination notes for emergencies but I didnât end up using any).
Donât bother buying VND in UK before leaving, as the exchange rate is very poor. If it makes you feel uncomfortable not bringing any cash at all, then bring some GBP notes which are relatively clean. The exchange rate at Hanoi / HCMC airports for GBP/VND were surprisingly reasonable.
Also, free WiFi is everywhere in Vietnam, even in the smallest of cafes by the side of the road (go figure!), so I had no issues getting internet access when I needed to top up my Monzo card. 4G is not really available so itâs a personal preference whether you want to get a local SIM card or not. I unashamedly just asked for the WiFi password everywhere I went.
Travel tips and advice on using Monzo abroad from our high-flying community![quote=âMartyn, post:1, topic:7643, full:trueâ]
Continuing the discussion from Monzo in Vietnam :
Travel tips and advice on using Monzo abroad from our high-flying community!
[/quote]
Very useful to have a local data sim. We bought a mobifone sim from local travel agent it cost 150,000 donÄŁ (ÂŁ6) for 9GB lasting for 1 month
Just arrived in Vietnam. Monzo working well so far. If you fly in to HCMC the free cash machines are a little hard to find (or I was very sleep deprived). Inside the international terminal there are only Citibank machines which charge.
Just returned from Vietnam. Monzo worked wonderfully (I am a newbie btw) until I requested an amount in excess of my balance. Rather than rejecting the request due to insufficient funds and returning the card which would happen in the UK, and I imagine most countries, I received a message in capital letters âTHIS CARD IS HOTâ and it got sucked into the machine. This occurred on a Friday evening and we made tracks on Sunday meaning I couldnât visit the bank during working hours, and we were off the beaten track for the majority of the remainder of our trip. For the record, the ATM machine in question is operated by BIDV. In summary, if using this machine make sure you have slightly more than the GBP equivalent of 2m VND in your Monzo account.
Hi Conor, thanks for this feedback, this certainly isnât something Iâve heard of happening before so will be really helpful to add to the profile! Did you manage to freeze your card afterwards? Even if there is hardly any cash left on the card, itâs an important precaution
Iâm going there in October. Thanks for the heads up about the taxiâs. Last year some twat in Cambodia tried to take us to somewhere off the grid. I had to almost strangle him before he understood the word no.