Using third-party blockchain analysis when reporting a crypto scam

USA Monzo USA 🇺🇸
1

I’m hoping to learn from others who’ve reported crypto-related fraud through their bank.

After losing funds to a scam, I obtained an independent blockchain transaction analysis report from a third-party service (Scanner Hacker Crypto Recovery). The report outlined transaction hashes, wallet movements, and timestamps on the Ethereum network.

I’m not recommending or endorsing any service — I’m just trying to understand the process better.

My questions are:
• Has anyone submitted blockchain analysis or tracing reports when reporting crypto fraud to Monzo?
• Do these reports help provide context for investigations, even if they don’t guarantee recovery?
• What kind of documentation has been most useful when dealing with crypto-related fraud cases?

I’d really appreciate hearing about others’ experiences or general guidance on what evidence is considered helpful.

Thanks in advance.

2

Did you pay the money into your own crypto wallet first and then send it? If so, you need to report it to the wallet provider, not Monzo as you had access to the funds in your own name before sending them on.

If the payment went directly to them via card, you could attempt a dispute but it would likely be rejected as financial transactions are usually dismissed (such with gambling etc).

If it was APP fraud, then there is a very small possibility of a win, but just with what you’ve said, it’s unlikely this is the case.