I think some of this goes beyond acceptance but remember if you shop from them in any way you’re buying from a criminal enterprise. If they’re ignore one law, why would you trust they follow food standards laws? Labour laws? Etc. These are criminal enterprises.
But on topic, I consider it one of the more insidious forms of non-acceptance. Others are things like ‘sorry we don’t allow Google Pay’ and ‘sorry we don’t allow Monzo’. Technically they all take cards, but in reality they’re violating at the least civil law (their merchant agreements), with fees they’re actually criminals, and in all these situations there is de facto non-acceptance. And this is more common than outright no.
I mean… I think I would say that me saying “No problem, I’ll cover the 2.5% you’re charged myself” is not quite the same as me saying “Don’t worry about cooking my meat right” and actually I don’t think any trader adding a fee to use credit cards (or minimum payments etc) should be immediately labelled criminals and put into the same category as some of those that you just gave.
Like I said, purely personal to me. I was previously happy to cover the extra costs for small traders, and would still today.
She didn’t even look at the card though, just saw the coral and immediately said No
Anarchist
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Fair enough, but if there was a sort code and account number on the card, you’d be able to show that it’s a bank account debit card, not a prepaid card.
You could also show them the app, but not everyone’s going to be comfortable with that.
Definitely a personal view. As far as I’m concerned, it’s a case of ‘if you have a criminal mindset, why should I trust anything you do?’.
Does that make a true acceptance issue? Perhaps not to some but if the effect is me walking off because of how they handle card payments, it’s in the same general category to me.
I haven’t used it personally but I’m pretty sure I saw someone mention that it can be added in your Facebook account settings under payments and can then be used on messenger but cannot be added to messenger. I may be wrong but worth a go!
Maybe Monzo are having the same issues getting hold of Facebook as you
I had a similar problem with Hargreaves Lansdown - they needed a start date or an issue number. If you contact Monzo they can provide you with the start date.
Criminal might be overstating it, but yes anyone who approaches things with ‘how can I get around this rule/law’ in one area is going to be doing it in others. I see that and don’t want to do business with them.
At the other end of the scale I see businesses that will do things for you even though there is no law making them. Those I spend more money with.
I’m not sure of the best place to report this: My Monzo card wouldn’t work in Amsterdam Centraal Station toilets.
I was thrilled when I saw they accepted card payments because I don’t use cash and I was desperate for the toilet, but the card wouldn’t work no matter how much I tried it (and two different days).
I couldn’t convince the toilet attendant on the first day to let me in anyway, considering it’s the station’s fault, but fortunately a passerby gave me the cash for it On the second day I managed to convince the toilet attendant to let me in anyway.
I can’t find a Twitter handle for the station, so hopefully someone at Monzo can sort it. This was the only place I couldn’t use my card in Amsterdam. I could even use it for the toilets in a department store.
On the second day I managed to convince the toilet attendant to let me in anyway.