That would seem to suggest an issue with the line yes, as it seems like the router is losing connection to plusnet, and not something Nest WiFi would fix.
It may be worth contacting plusnet to see if there is a fault.
Virgin media are a decent option to switch to, but they’re not without issues either.
If you’re looking for some redundancy in the event your line disconnects like that, it may be worth looking into something like BT Halo.. It’s regular DSL just like plusnet, but comes equipped with an LTE fallback if your line goes down.
I’m biased with this recommendation, but I wouldn’t be recommending them if I didn’t stand behind the recommendation. But the ISP I use may be a good option for you. They don’t have an unlimited service, but the limit is fine for most people, they also aren’t the cheapest. Support is outstanding and they have a guarantee to fix your line if it’s faulty and you switch to them with the fault. If they can’t fix it within a month they’ll refund you and let you switch away. They’re called AAISP.
If you can, it’s worth taking a look at the phone line on the street. When I moved a couple of years ago, Internet dropped every time it rained. Turned out that BT had somehow missed the line from the pylon to my house when they were upgrading way back when and the line was in terrible shape just over the last few metres
I would suggest doing the VPN client on a dedicated device like a router or a Linux computer (with a standard router or wireless access point connected to its Ethernet port) and devices behind it are not even aware that the connection they’re getting is actually a VPN.
Could you recommend one that would work well with open vpn? I’ve had a brief look but it’s hard to find reviews of setting the vpn on the router up. Also is it a thing where it can broadcast one ssid without the vpn and another ssid with a vpn enabled? I feel like it should be a thing
I wanted it on device as well for a fire stick in case we go away we can just take the fire stick with us and it would still work. Not having to rely on the router then.
Certainly for all the other scenarios, a vpn router would be perfect
When it comes to a router I always recommend OpenWrt which is very flexible and can connect to pretty much anything. You can buy an OpenWrt-compatible router out there and install it manually or buy one with it pre-installed. I haven’t used it myself but it seems like this company sells travel routers with it preinstalled and explicitly advertises compatibility with many VPN providers.
You’d be surprised how many config errors can be cleared by a simple reboot.
Fancy hack, may have to look into doing this also.
I’ve never needed to use a service like this personally, because I have my own personal block of IPs. Finding an ISP that can offer you your own static IP should avoid the need for a service like this altogether. It doesn’t solve this issue, but it can prevent it happening again.
Try the reboot as suggested by @kolok, and enter the command sudo /usr/local/bin/noip2. Given that the command prompt states no processes are running, I’m wondering if you need to just simply start the client again with that command. Have a read through of the link provided by @davidwalton though. Has some very useful config tips for an optimal setup, along with away of automating the DUC start on a reboot.