Upcoming transaction thinks investment comes from current account instead of savings pot

UK Help Bug Reports
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1

Issue:

I have created a savings pot and set up Auto-Invest from that savings pot to my ISA. This works correctly. But the day before Auto-Invest triggers, if I click on the upcoming transaction on the home screen, it thinks that the money is coming from my current account instead of the savings pot. Consequently, I get push notifications informing me that there isn’t enough money in my current account for the upcoming transaction. (Note that on the day the money does correctly come out of the Savings Pot)

Details to reproduce:

  1. Create Savings Pot and add money to it
  2. Set up Auto-Invest from that Savings Pot into an ISA account
  3. The money in the Savings Pot must be enough to cover the Auto-Invest transaction, but the money in your current account must be less than the Auto-Invest Transaction.
  4. Once the Auto-Invest transaction is available under “Activity” on the home screen, click on it
  5. It will say that the transaction is coming from the current account instead
  6. You will get a push notification saying that your funds in your current account are not sufficient for the transaction
    OS: Android 16
    Device: Galaxy S23 Ultra
    App Version: 6.47.0

Screenshots:

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1 Like
2

Isn’t this correct; being aligned to a bill payment - it will be made from current account, but funds moved from Pot before hand?

3

The problem is that I get a push notification saying there isn’t enough money in my current account. This shouldn’t happen because the money in my current account doesn’t matter because it’s taking it from a savings pot.

1 Like
4

I see what you’re saying; but theoretically there isn’t enough money.

Monzo doesn’t account for whole balances in the account, only the current.

5

But how does that make sense? If I pay for a recurring expense from a pot, I want to get a notification if there isn’t enough money in that pot.

It doesn’t matter if my current account balance isn’t high enough to theoretically cover the expense if the pot didn’t exist.

If this is intended behaviour I would be forced to keep £5k or something in my current account balance without interest just so I don’t get spammed by useless notifications

1 Like
6

That’s just how Monzo accounts for bills unfortunately. Pretty sure it’s never been evolved to accommodate funds in Pots.

In the same manner; if you have £10k in your Pot and are overdrawn £100, you’ll still be charged interest for being overdrawn even though there is money visible in Pots.

Starling is the only bank that accommodates savings balances when working out overdraft interest.

Starling is only the only bank that maintains one full running statement regardless of movements in spaces.

Not all banks are the same, your issue wouldn’t exist with Starling if that had investments.